Simply add the products you wish to purchase to cart; when you are done adding the products, proceed to check out. Sign in into your customer account or create a new account if you are a new customer. Enter all required information as prompted, such as your name, shipping address, and payment information, and then submit your order.
Judoski will accept your return or exchange of unused, unopened and defective merchandise by mail. Unused, unopened and defective merchandise may also be returned at our office at : No. 16, Ikosi Road, Ketu, Lagos.
We will credit you for returns, accompanied by an original receipt, received within 7 days of the purchase for the price paid either in the original form of payment or as a merchandise exchange.
Exceptions: Sale of all food items or consumables are final. If you receive a damaged or defective food item, please Contact Us with the following information:
- Order number for the item
- Date of arrival
- Condition of item at time of arrival
- Detailed explanation of the issue
If you determine that you got a wrong order, please Contact Us right away. Once we establish that an error was made we will ensure that you get your refund, exchange or credit towards your next order. Claims for damaged or incorrect goods, must be made within 48 hours from the date of delivery of your order. We will not be liable for any refund or exchanges thereafter.
We will constantly keep you updated about the status of your order through emails and text messages. You may also click on the “Track my Order ” tab at the top of this page and type in your order details to keep track of your order.
Once your order has been placed it cannot be modified or cancelled. This is because we constantly strive to expedite our order fulfillment process just to ensure you get your orders within the shortest time possible.
All expedited deliveries are delivered door-to-door within three (3) business days in Lagos and five (5) business days throughout Nigeria. Standard deliveries take about ten business days.
For a listing of our products, simply click on the navigation bar and select the products you wish to purchase. You may also use the “search bar” by clicking on the search icon at the top of this page to search for any product. Please contact us if you cannot find the product(s) you wish to order.
Our website operates on the Paystack/GTpay payment systems powered by Guaranty Trust Bank (GTBank). We accept only Nigerian bank-issued MasterCard, Visa, Interswitch and Verve cards on the Interswitch/GTpay platform. All payments are received and processed by GTBank. You are also allowed to make payments on either POD (Pay on Delivery) or COD (Cash on Delivery) For further assistance, please Contact US